ESSENTIAL COUNTRY – TERMS AND CONDITIONS OF USE
Please read these terms and conditions of use (“Conditions”) carefully before using the Essential Country website (“Site”), as by using the Site you will be deemed to have agreed to them.
The Site is owned by CP Media & Co (ABN 39366316612) of PO Box 141, Poowong, Victoria, Australia 3988 (collectively referred to as “we”, “us”, “our” or “CP Media & Co”. ).
You agree that you will not use the Site for any purpose that is unlawful and will comply with all relevant laws and regulations. In particular you agree that you will not use the Site to spam; collect information about others without their consent; transmit or upload any material that contains viruses or any other harmful programs or that breaches any laws including intellectual property or privacy rights; interfere with or disrupt the Site or attempt to gain unauthorised access to any services or information.
Copyright and trade marks
All materials and content on the Site including but not limited to any and all trade marks, service marks, designs and products, are the property of CP Media & Co or otherwise used by CP Media & Co under license and subject to copyright and other intellectual property protection. This Site contains commercially sensitive and valuable information, which is both confidential and protected by copyright.
You must not republish, copy, reproduce, transmit, distribute or use any part of the Site in any way, or modify or adapt any material on the Site, without the permission of CP Media & Co.
Reasonable efforts are taken to ensure that the content on this Site is accurate and up-to-date. However CP Media & Co makes no warranties or representations about accuracy, correctness, reliability or completeness of the information provided.
You agree to indemnify CP Media & Co for any loss or damage suffered as a result of you breaching these Conditions.
Modifying the Services
We may modify, suspend or discontinue the services available on the Site, or delete, modify or supplement the contents of the Site, at any time without notice.
Our Online Store
Our products are only available for sale within Australia.
All prices shown on the online store are inclusive of GST.
Once you have placed your order you will receive a confirmation email.
We try our best to give the most accurate description of each product for sale on our store. Please be aware that some colours may appear differently on different screens and displays.
If your item is faulty, or not right for you, your order can be returned to us within 30 days of receipt of your items. Returned items must be in their original package and be unused. You can either receive a store credit or a full refund of the purchase price minus the initial delivery charge.
We currently accept payments via Paypal or please call 0417 381 792 to pay with your credit card over the phone.
Typically delivery of your items will occur within 5-7 business days from the date of payment for the order.
Deliveries will be made through Australia Post.
Please contact 0417 381 792 if you have any questions about our online store.
To the full extent permitted by law, CP Media & Co excludes all terms, conditions, warranties and representations, whether express or implied, and excludes all liability in contract, tort (including negligence), or otherwise for loss or damage (whether direct or indirect) suffered or incurred as a result of access to or use of this Site.
CP Media & Co assumes no responsibility for any technical malfunction, error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, virus, bug, tampering, theft or destruction or unauthorised access to or alteration of the Site, or any injury or damage to any person’s computer related to participation in or downloading any material from this Site.
Any communications sent to this Site or otherwise to us by electronic mail are on a non-confidential basis, and we may reproduce, publish, or otherwise use such communications in any way for any purpose, subject to relevant privacy laws.
These Conditions are governed by and to be construed in accordance with the laws of Victoria, Australia. You irrevocably and unconditionally agree to submit to the exclusive jurisdiction of the courts of Victoria, Australia.
This Site may provide links or references to other sites originating from other companies, individuals or organisations but CP Media & Co has no responsibility for the content or operation of any such sites and shall not be liable for any damages or injury arising out of or resulting from access to or use of such sites.
CP Media & Co acknowledges and respects the privacy of individuals. This section of the Conditions sets out the way in which we will use and manage your personal information.
Unless stated by you to the contrary, you acknowledge and consent to the use or disclosure of your personal information including you name, address, email address and other information you provide to CP Media & Co in circumstances that are:
- Clearly explained to you at the time when the information is collected from you; or
- Permitted under the Australian privacy legislation.
Collection of Information
CP Media & Co will collect personal information from you when you knowingly provide it to us. For example, when you register on our Site to purchase products, make an enquiry or enter a competition, we will request personal information from you such as your name, address, e-mail address, contact phone number and credit card details.
Use of Your Information
The personal information that we collect from you may be used for reasonable business purposes in that we may database, store and process the information to provide you with the service you have requested, and to enable us to develop and customise our services to better meet your needs and preferences.
Your information may also be used for the following purposes:
- Promotional and marketing purposes, unless otherwise advised by you;
- Statistical purposes, including general analysis of sales data; and/or
- Any other customer support purposes.
For any of the above, we may contact you by electronic or other means.
You can choose not to provide certain personal information, but then you may be precluded from taking advantage of some of our services. Please note that, collection of your personal information is fundamental if you are making an online purchase as we may need to contact you on issues relating directly to your order.
Disclosure to Third Parties
We will disclose your information to selected third parties who carry out functions on our behalf. For example, we may engage third parties to assist in delivery of products, sending out our own mailings/emails, entering information into a database, processing credit card payments, etc. These third parties will have access to your personal information to the extent needed to perform their functions, but may not use it for other purposes.
Your information may also be disclosed to other third parties if we are required or authorised by law to disclose the information or if we have your consent to share the information.
Access, Accuracy and Security
We will take reasonable steps to ensure that the personal information we collect is accurate, complete and up-to-date.
You can access and request correction of any personal information concerning you at any time. You may also request that we delete your personal information at any time. Any such requests should be made directly by contacting us at the details set out below.
We will take reasonable steps to protect personal information from misuse, loss and unauthorised access, modification or disclosure.
Credit card transactions are processed by Pay Pal. Credit card details are transmitted via a secure server using Secure Sockets Layer Protocol with an encryption key length of 128bits. Credit card information is not stored or retained by CP Media & Co.
Click Stream Data
Each time you visit our Site our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using; the address of the site you have come from and move to after your visit; the date and time of your visit; and your server’s IP address.
We may collect this information for statistical purposes to find out how our Site is used and navigated, including the number of hits, the frequency and duration of visits, most popular session times. We may use this information to evaluate and improve our Site performance.
A Cookie is a piece of information that our web server may send to your machine when you visit our Site. The Cookie is stored on your machine, but does not identify you or give us any information about your computer.
A Cookie helps us to recognise you when you re-visit our Site and to co-ordinate your access to different pages on the Site. With most Internet browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. If you want to do this, refer to your browser instructions or help screen to learn more.
Please contact us if you wish to discuss any privacy issues, or if you do not wish to receive any future marketing / promotional communications from us at the details below:
CP Media & Co
PO Box 141, Poowong
Victoria, Australia 3988
0417 381 792